Responsible Gambling
Gambling should be entertainment, not a way to make money or escape problems. This page sets out the warning signs of gambling-related harm, the tools available to help you stay in control, and the Australian support organisations you can contact for free, confidential help at any time.
Play Within Your Means — Always
Before you deposit, decide how much money and how much time you can afford to spend. Treat your deposit as the cost of entertainment — money you are fully prepared to lose. Never gamble with money you need for rent, food, bills, debts or family commitments. Never gamble with borrowed money.
Warning Signs of Problem Gambling
Gambling-related harm rarely arrives suddenly. It usually builds up gradually through patterns of behaviour. If you recognise any of the following in yourself or someone you know, it may be time to seek help:
- Gambling more money or for longer than you originally planned
- Chasing losses by depositing again to "win back" what you lost
- Hiding the extent of your gambling from family, friends or partners
- Borrowing money, selling possessions or skipping bills to keep gambling
- Feeling anxious, irritable or depressed when you cannot gamble
- Lying about how much time or money you spend on gambling
- Neglecting work, study, relationships or personal care because of gambling
- Thinking constantly about gambling — past sessions or planning the next one
- Drinking, using substances or losing sleep alongside heavy gambling
Experiencing one of these occasionally does not necessarily mean you have a gambling problem. A persistent pattern of several of them does mean it is worth talking to a professional.
Self-Help Tools Available at King Billy Casino
King Billy Casino offers a full suite of responsible gambling tools that you can activate directly from your account dashboard without speaking to support. Use them early — they are far more effective as prevention than as crisis response.
- Deposit limits — set a maximum amount you can deposit per day, week or month. Reductions take effect immediately; increases take effect after a cooling-off period.
- Loss limits — cap the maximum net loss you can incur within a defined period.
- Bet limits — restrict the maximum stake per spin or hand.
- Session reminders — automatic pop-ups every 30–60 minutes showing your time played and net outcome.
- Cool-off periods — temporarily lock your account for 24 hours up to six weeks. You cannot reverse the lock during this period.
- Self-exclusion — permanently or indefinitely close your account. This is the strongest tool and should be used when other measures have not been enough.
Australian Support Organisations — Free, Confidential, 24/7
You do not need to face this alone. The following Australian organisations offer free, confidential help to anyone affected by gambling, including family members and friends. None of them will share your details with the casino, your employer, or anyone else without your permission.
| Organisation | Phone | Web | Service |
|---|---|---|---|
| Gambling Help Online | 1800 858 858 | gamblinghelponline.org.au | 24/7 phone counselling, webchat, email support, peer forums |
| Lifeline | 13 11 14 | lifeline.org.au | 24/7 crisis support and suicide prevention |
| Beyond Blue | 1300 22 4636 | beyondblue.org.au | Anxiety, depression and mental health support — often associated with problem gambling |
| Gamblers Anonymous Australia | — | gaaustralia.org.au | Peer support meetings, in-person and online |
| Financial Counselling Australia | 1800 007 007 | financialcounsellingaustralia.org.au | Free financial counselling for gambling-related debt |
| BetStop (National Self-Exclusion Register) | — | betstop.gov.au | One-stop national self-exclusion from all Australian-licensed online wagering services |
Tips for Safer Play
- Set time and money limits before you start playing — not during a losing streak
- Take breaks every 30–60 minutes; step away from the screen
- Never gamble while drinking heavily or using other substances
- Do not gamble when you are stressed, angry, depressed or lonely
- Treat gambling losses as the cost of entertainment, not as something to recover
- Balance gambling with other activities — exercise, friends, family, hobbies
- Talk to someone you trust if you start to feel out of control
For Family and Friends
If someone close to you is experiencing gambling-related harm, the support organisations above also help affected family members. Gambling Help Online offers a dedicated family and friends service. You do not have to wait for the person to ask for help themselves — talking to a counsellor about how to approach the conversation is a good first step.
Under 18?
Online gambling in Australia is restricted to adults aged 18 and over. This Site is not intended for anyone under 18. If you are under 18, please leave this Site now. Talk to a trusted adult or contact Kids Helpline on 1800 55 1800 if you need support.
Play responsibly. The kingdom will still be here tomorrow.